eCommerce

Emerging Media Trends: Plum Crazy, Shopping 2.0 and Sony’s Bubble Bath

Sunday, April 27th, 2008

1. Plum, the Color, Is Having Its Star Turn What is it? Is plum really the new black? Marketers have recently embraced the color in everything from TV (Plum TV is a new channel available in resort communities) to water labels. Trend watchers have suggested ...

It’s In The Mail: Thoughts About Designing Meaningful Email Interactions

Thursday, April 17th, 2008

Engagement is the cornerstone of email marketing's value to a business. All the things we love about the channel exist to support and foster engagement with brands. Email is cost effective, relatively real time, and it is ubiquitous — it is continually ranked as the number one Internet activity performed. ...

IA Summit 2008: User-Centred Design Is Dead?

Tuesday, April 15th, 2008

Jared Spool, the IA Summit 2008 keynote speaker, posited the idea that UCD was an out-dated methodology that should be retired by the UX community. Why? According to Spool , in the last 30 years, there has not been one website or other digital innovation that can point back to ...

How Digital Can Save Starbucks and Why “My Starbucks Idea” May Not

Thursday, March 27th, 2008

Starbucks, more than any other company, has given rise to the “experience economy.” But today the company, with its sagging stock price, is in a deep funk. With shares down around 40%, sales flat to declining and foot traffic falling off, many industry analysts question where Starbucks lost its way: ...

Quick Web Design Hits For Hard Economic Times

Tuesday, March 25th, 2008

Last week I had the opportunity to talk to a leading industry analyst about a number of potential small web site investments that marketers and publishers could make to yield the biggest possible pay-off. The premise being, of course, that in economic hard times site owners needed to stretch ...

The Long Tail: Has the Bird Flown?

Thursday, March 20th, 2008

Wired Editor Chris Anderson has had a profound effect on the internet industry with his book, The Long Tail: Why the Future of Business is Selling Less of More. One of the key tenets of his theory, for the music industry, was that self-publishing and digital distribution via the internet ...

The Evolution of Social Shopping: ThisNext and Lemonade.com

Tuesday, February 26th, 2008

Think about the last five or so products you purchased; how many of them were influenced by recommendations of friends or even random strangers? If you are like most Americans, the vast majority of your purchasing decisions involve some form of peer interaction. It comes as no surprise that ...

eCommerce Sales Boom as Businesses Foray into Web 2.0 Efforts

Friday, February 8th, 2008

Jupiter Research and Forrester both released reports this week indicating that the eCommerce sales will boom in the next five years. Of particular note is the following from a Computer World article covering their release: "Consumers do exhibit loyal behavior to the channel, provided that retailers are able to meet and ...

Google Pushes 2D Barcodes on Print Ads

Thursday, January 31st, 2008

  As many of you know we've been closely following the mobile space and the emergence of 2D barcodes, in particular. We've been big advocates of the technology and its potential since we launched Smartpox almost two years ago. Now it looks like 2D barcode mini-phenomena may yet crack ...

Levi’s and Project Runway Raise Bar for Consumer Participation

Tuesday, January 29th, 2008

As the Web 2.0 "revolution" starts to mature, we are finally starting to see marketers evolve out of the awkward early stages of just recognizing consumer participation but into actually enabling something much more profound. Until now advertisers have largely been focused on promoting some type of user-generated content contest. Think ...

Amazon.com Debuts “Customers Compare” eCommerce Feature

Friday, January 11th, 2008

One of the most interesting ecommerce features to pop-up on Amazon.com in recent weeks is the very, very slick "Customers Compare" feature which allows consumers to not only browse by "most popular" but also get personalized recommendations after voting on a series of products. There are essentially four different ways to ...

2007 Digital Retrospective: Social platforms, mobile mania and open APIs

Friday, January 4th, 2008

In order make big predictions regarding what innovations might occur within our industry moving forward, it is useful to look back at the past. The following acknowledges some of the 2007's biggest achievements. The Facebook Platform In May this year, Facebook released its "Platform" or software environment which allowed third party ...

Amazon’s eBook Trojan Horse: Don’t Be Fooled By Kindle

Tuesday, November 20th, 2007

Amazon.com's eReader, Kindle, is getting all sorts of press this week. But the real news isn't the physical device -- which vaguely looks like some orthopedic iPod knock-off -- instead it's the very sly release of Amazon's Upgrade Program which offers consumers full online book access for a nominal fee. While ...

Breville: Breaking eCommerce Barriers with 3D Graphics

Monday, November 12th, 2007

Avenue A | Razorfish is proud to announce the release of Concept to Kitchen for Breville, a maker of high-end kitchen appliances. The site, which we believe reflects the future of eCommerce, allows consumers to create their own custom kitchens, try out Breville's appliances and take gorgeously rendered 3-D product ...

Finally, a Web 2.0 Outfitter Delivered

Friday, November 9th, 2007

Adobe and Scene7 just published a case study titled "Otto UK Site delivers Web 2.0 Custom Outfitting with Scene7 on Demand". You can read all about it on the Adobe/Scene 7 site or check out Oli.co.uk. This cool new feature allows the consumer, when browsing, to add items to ...

A Double Shot of Amazon.com

Tuesday, October 16th, 2007

Shot #1: Amazon.com Redesign One of the biggest surprises this past week was the redesign of Amazon.com -- a pretty bold leap forward for the online retailer even though the graphic language has a bit too much 2.0-ness for my taste. While I haven't had time to fully digest it all, ...

Social Shopping

Friday, September 28th, 2007

With the recent emergence of several user-generated eCommerce product aggregators, consumers are fully recognizing their ability to affect online retailers� assortments and sales. Sites like Stylehive.com, Kaboodle.com and ThisNext.com are taking the lead in a whole new commerce-driven social media movement that we call "Social Shopping." Stylehive.com is one of the ...