Analytics

Advertisers Catch The Twitter Bug, But Too Small To Matter?

Wednesday, April 30th, 2008

Advertisers are starting to move, en masse, towards Twitter but is it too small to matter? Southwest Airlines and JetBlue have taken the lead and Zappos.com uses the service ardently. Last week, in the throes of the Web 2.0 Expo in San Francisco, I had a great conversation ...

Consumer 2.0: How Web 2.0 is Changing Moods, Metrics, & Monetization

Tuesday, April 22nd, 2008

The Web 2.0 Expo is kicking into high gear tomorrow in San Francisco. I'll be participating on the Consumer 2.0: How Web 2.0 is Changing Moods, Metrics, & Monetization panel. Rafe Needleman from CNET will moderate and I'll be joined by Konrad Feldman from Quantcast, Murtaza Hussain from Peanut ...

Online Is The New Primetime

Friday, April 18th, 2008

ComScore came out with some interesting data around internet usage and TV viewing habits recently. Marv Pollack, who posted his findings on the ComScore Blog, found that "during most waking hours, more people (age 15+) are using the Internet than are watching television. It is only for the last two hours ...

It’s In The Mail: Thoughts About Designing Meaningful Email Interactions

Thursday, April 17th, 2008

Engagement is the cornerstone of email marketing's value to a business. All the things we love about the channel exist to support and foster engagement with brands. Email is cost effective, relatively real time, and it is ubiquitous — it is continually ranked as the number one Internet activity performed. ...

Behavioral Targeting: From Site Conversion to Acquisition and Beyond

Thursday, April 10th, 2008

Relevancy. 2007 was the breakout year for behavioral targeting for both solution providers and marketers. According to Forrester Research, more than 75% of marketers were either using or evaluating the use of online behavioral targeting last year. A consolidation of tools aimed at delivering dynamic content on clients’ sites as ...

Scrolling: Do They or Don’t They? A Data-Driven Analysis

Tuesday, April 8th, 2008

We've all heard it: "Web users don't scroll." But through our analytics work, our team has found very little actual data to support that common web myth. In fact, one of our biggest clients knows that users can be motivated to scroll down even the longest page (89% of users scrolled ...

Quick Web Design Hits For Hard Economic Times

Tuesday, March 25th, 2008

Last week I had the opportunity to talk to a leading industry analyst about a number of potential small web site investments that marketers and publishers could make to yield the biggest possible pay-off. The premise being, of course, that in economic hard times site owners needed to stretch ...

The Web Agency: There Will Be Blood…Or Not?

Thursday, March 13th, 2008

And if there is going to be blood in the digital agency world, who's blood will it be? That was the question (or more accurately "questions") that hung over the SXSW panel that I spoke on at this year's conference in Austin, Texas. The answer was far from clear, however. The ...

On Millennials, Marketing and Money: Why design for Gen Y?

Thursday, March 6th, 2008

Do we really need to create unique digital experiences for Gen Y? That's the running debate I've been having with some of my colleagues and industry analysts this week. I've always argued that to create great digital experiences online you need to look past demographics (and psychographics) to focus on ...

Does the Home Page Still Matter?: Why Distribution Trumps Destination Online

Friday, February 29th, 2008

From the Avenue A | Razorfish's Digital Outlook Report...my take on why marketers, advertisers and web site publishers are still placing too much emphasis on the role of the home page in the consumer experience when all of the data is telling us to do otherwise. ONLY A FEW YEARS AGO, ...

Where to Spend $735 Million Dollars Online?

Tuesday, February 26th, 2008

On Monday Avenue A | Razorfish released its 2008 Digital Outlook Report, an annual report helps marketers, publishers, advertisers and others in the internet industry understand trends in digital spending and consumer behavior. It contains rich insights ranging from the future of search marketing to social media. The highlight is ...

Top 10 January Digital Design Posts

Tuesday, February 5th, 2008

We kicked off 2008 with a bit of forecasting and futurism, albeit slowly. Time to take stock and see what resonated with you this month. Here's a quick run-down of the Top Ten January Digital Design posts: 1. Digital Consumer Behavior Study -- The AARF consumer behavior study in all of its ...

2008 Forecast: “Traffic Distribution” Metric to Define Site Health and User Engagement

Wednesday, January 9th, 2008

Late last year I prophesized the "death of the homepage" and predicted a new online paradigm where the homepage as we know it today just didn't matter as much as it used to. I argued that search, RSS and widgets were driving more and more users deep into ...

2008 Forecast: Online Engagement To Determine U.S. Presidential Race

Monday, January 7th, 2008

The biggest story coming out of the Iowa last week and New Hampshire this week is the powerful emergence of "underdog" candidates Barack Obama (D) and Mike Huckabee (R) and the manner in which they upstaged (and are upstaging) the exceptionally well-financed and well-run campaigns of party front-runners Hillary Clinton ...

Thumbs Up For Digg-Style Google Search Program

Friday, November 30th, 2007

Google Labs is running an experimental search program where the end-user can influence or refine his or her search results by tagging the results, ala TIVO, with "Like it" or "Don't like it". The program also has a custom field for adding an address that is potentially more relevant to the ...

Futures of Entertainment Metrics + Measurement Panel: UCD Still King

Tuesday, November 20th, 2007

Panel Topic: Metrics + Measurement Panelists: Bruce Leichtman (Leichtman Research Group), Stacey Lynn Schulman (Turner Broadcasting), Maury Giles (GSD&M Idea City), Jim Nail (TMS Media Intelligence/Cymfony) There was no silver-bullet metric or measurement presented by the panel, but it was generally a good, interesting talk about the lack of any real good ...

Conference Watch: Futures of Entertainment @ MIT

Wednesday, November 14th, 2007

"How should I use the web to best transform my business?" We hear that question from clients every day as the digital media landscape continues to evolve. The reality is that there is no easy answer. This week, I'll get to explore that topic in depth at one of my ...

Putting a Price on “Free”

Thursday, October 11th, 2007

Radiohead is releasing their latest record, "In Rainbows", direct to consumers as a digital download this week with a curious price tag: pay whatever you like or nothing at all. And the early results -- if they are to be believed -- are pretty astounding: 1.2 million downloads in 2 days! While ...

Is the Homepage History?

Thursday, October 4th, 2007

Well, not yet. But the relevance of website homepages are on the wane. Search, RSS and widgets are driving more and more users deep into today's web properties. In fact, many top sites see 50% or more of their traffic originate beyond the homepage. And that's on the conservative side. What's ...

Who is a “Connected Consumer”?

Wednesday, October 3rd, 2007

I've had few people ask me about the term "connected consumer" and wanted to know the key characteristics of this group. Here it goes: When my design team set out to do the survey earlier this year the goal was to focus on mainstream Internet-user adoption of Web 2.0 functionality and interface ...